These are the terms and conditions for byebytvbills.ie for all goods ordered through this website. They are intended to be fair to you as the customer. As a consumer these terms do not affect your statutory rights.
By purchasing from us you are agreeing to be bound by these terms and conditions. These are the sole terms and conditions upon which byebyetvbills.ie operates, no alteration of these terms and conditions shall be considered valid.
When confirmation of your order is received, it is an indication that your order has been obtained for processing. It does not indicate that a contract exists between the two parties. Byebyetvbills.ie will indicate acceptance of your order and hence a contract between the seller and purchaser when an invoice / receipt has been provided. This term is to protect in case of an error in pricing or if we are no longer able to supply a particular product for valid reasons.
In the case of a change in price, byebyetvbills.ie will always contact the customer first to notify of the issue and to ensure that the amended price is acceptable before proceeding with the order.
If an ordered item is not in stock, byebyetvbills.ie will email you before deciding how to proceed.
byebyetvbills.ie aims to deliver your order as soon as payment is received and an installer is available in your area. Orders will normally be received by the customer within 7 working days. But this can vary depending on your location and the amount of installations we are completing.
Your order will not be accepted until payment is received in full. Orders can be placed online or alternatives methods are available by calling our sales team.
Customers should inspect the goods on installation to make all items are present and in good working order before our installer leaves your home. Customers must inform us within 3 days of receiving an installation if there are any issues.
VAT at 23% is included within your purchase price.
Any credit card details you enter on our website are transmitted over a secure (SSL) link and stored using 128-bit encryption.
byebyetvbills.ie does not store or have access to full card details.
We guarantee your satisfaction. All our products come with a 14 day material money back guarantee. Unfortunately due to our pricing mainly covering labour we can only refund the material cost of your purchase. Your installer will also provide with a receipt when visiting your home for installation.
If you cancel before your installation day then you can receive a full refund as no labour has taken place.
byebyetvbills.ie reserves the right to verify phone numbers and addresses prior to installation to ensure details given are correct and to prevent issues for install. It’s essential that customers are contactable on the phone numbers given to prevent delay on installation of your chosen product.